Read the case in the Organizational Behavior Online Textbook, Chapter 11, Section 6 titled "Herb's Concoction (and Martha's Dilemma): The Case of the Deadly Fertilizer". Please answer the questions at the bottom of that case. What is the ethical dilemma? What kind of decision does Martha face? What are some of the challenge
The Business Excellence Model (BEM) is a widely used framework that helps companies to review their performance and practices in a number of areas and identify targets and actions for improvement. It is a benchmarking and audit framework originally developed in the European Foundation for Quality Management (EFQM) but based on t
Globalization and technology have increased the speed at which organizations and individuals must learn and adapt. Based on the module information and your own research, briefly describe a program designed to teach and reinforce a new behavior to enhance organizational effectiveness. You may select any new behavior you wish to i
Consider the times when you have personally created alignment and partnership with a client or times when you watched in awe when someone else managed to build alignment and partnership with a difficult client. Describe the situation and the key factors that the other person aligned in order to create partnership. Include a brie
How do organizations learn by rewarding experimentation and recognizing mistakes as a natural part of the learning process, and continuously question past practices. Please provide example.
Your company has had a very profitable year and is looking to expand their employee benefits. As an employee in the benefits department, you have been asked to prepare a report to persuade your company administrators that adding tuition reimbursement for the bachelors degrees in business and communication benefits the company. B
1. Do you believe in learning theories? Couldn't people just be born with certain talents and abilities and others not? Your thoughts? 2. How does an employee have the "upper hand" in today's time. When you think about it jobs are scarce right now so if a person doesn't do what the organization wants it will find someone el
Describe a discontinuous change in which you have participated or even championed. What might have gone differently, if you had been able to use a Performance Map to clarify expectations?
I need help with an answer to these questions. What is meant by the need to adjust to the flow of the workday? How does this apply to doing business in Central and South America? Give examples.
Pick one model of consumer buyer behavior below and explain its role in deciding to purchase choclate bars. You must explain how the process works in the real world using your own words. Select one (1) of the four sets of factors influencing buyer behavior: Cultural Social Personal Psychological Explain how it affe
How do courts decide who is an employee and who is an independent contractor? Use web resources to support your answer.
Introduction: A team is a small task group with a common purpose, interdependent roles, and complementary skills. Examples of a team include a professional basketball team working toward winning the NBA title, the NYPD team working toward cracking a bank robbery, or a project team working toward increasing product sales. A
1. What recent trends have affected the food and beverage industry? What implications have these had on food and beverage operations? How have managers adjusted to meet these demands? What new trends may affect the food and beverage industry? 2. What are some advances in food and beverage technology? What effect have these ad
Reference this statement: There is a need for analyzing and reviewing alignment and congruence, inputs, outputs, and processes. The value lies in the fact that if an organization is aligned to its strategy, the resources that are taken from the external environment ( input) and the output is aligned to the organization, there
1. What are components of cost of sales? How is cost of sales calculated? How does cost of sales affect a food and beverage operations profitability? What areas would you examine to improve cost of sales? 2. What tools are available for managers to use when forecasting? What role does forecasting play in managing a food and
Model 3 SLP Project You'll remember that we're pursuing a common task throughout the Project assignments in all Modules -- that is, the development of a CRM audit/plan for a company or organization you've chosen. Specifically, for the Session Long Project for this Module, you are to continue researching the CRM practices of y
Can you help me with this assignment? Just need some direction. Sometimes, a salesperson at Cavalier Products may promise something to the customer that he or she is unintentionally unable to deliver. Also, sometimes product installation may be outsourced to a service company to complete. A customer can perceive this as being
Can you help me get started with this project? Review Case Study 4-1, (See Attachment) "Diagnosing the Causes of Poor Performance". Imagine you are the manager in the case study. Identify possible solutions that may alleviate the performance problem and explain your answers.
Read the attached article on Costco prior to answering these discussion questions. 1. What competitive pressures does Costco face and how does their "pro-employee attitude" help them overcome these pressures? 2. What are some of the hidden costs associated with the cheap-labor model popularized by Costco's chief competitor
Given that the government spends 51 cents of each healthcare dollar, comment on how the top management of a community hospital and a teaching hospital achieve optimum performance in the future. What role will costs play in determining the optimum performance of hospitals in the future? Which healthcare delivery model is l
1. Every operation talks about team work and in theory it sounds great. But how do you really get people of different backgrounds and cultures to work together for the benefit of the company? Some operations use incentives but that does not always work. 2 "The effect FOH and BOH difference and similarities has the establishe
Performance Appraisal Exercise Take yourselves back to the Tall Pines Hotel, which thanks to your expert recruiting and selection strategies is now up and running, and enjoying a profitable first year. Now the time has come to evaluate the performance of your employees. Please develop a series of performance criteria for th
1. How do cost behavior and cost-drivers affect flexible budgets? 2. The sales budget might be crucial, but what about the other budgets? 3. Would a master budget still be useful if one or more of the operating or financial budgets are left out?
The recruitment and selection process is complete. The new hire requires a job contract that includes the offer and terms of acceptance. To create the job contract you must use the position for hire developed previously in this course. In addition, create a new employee orientation schedule that you plan to use when communicatin
If you were responsible for hiring a few new workers, how would you evaluate a given applicant's level of self-esteem?
Having workers with high self-esteem is supposed to give a company a competitive edge. If you were responsible for hiring a few new workers, how would you evaluate a given applicant's level of self-esteem? (With references included please)
Chapter 12 Case Study - Effective Communication: Partnership in Italy Melissa Chang was asked to travel to Venice, Italy and meet with her company's partnering company. Preparation for the trip was stressful. Not only had her colleague cancelled their recent trip to Moscow at the last minute, making the US partner look bad
(1.) Here is an interesting article from the NY Times about some over-zealous data mining. Based on what you've learned from the Background of this module, please comment. Your response will be evaluated based on how well you integrate material from any part of the Background. I recommend looking at the last sections of the
Employee Privacy Report Write a report in which you address e-mail, Internet use, and privacy policies in the workplace (you may use your job, but if you prefer not to, use a fictional organization). Be sure to answer the following questions: - What are the e-mail use, Internet use, and privacy policies at your job? -
Use the expectancy and reinforcement theories of motivation (and optionally, any other motivation theories that you believe may apply) in order to answer the following questions: 1. Explain why employees in an organization may not be motivated to perform well in a training program, and 2. Suggest improvements in the program
1. Discuss some methods for determining the performance readiness of a follower in a given task. 2. Is there a "best" type of power?