Employee Training and Evaluation Gone are the days when the employees were satisfied with their working condition without expecting much. These days they are not satisfied with their pay checks only but also have burning desire to learn new skills, opportunities for advancement and no stagnation,job satisfaction. Training should be so designed that it may inculcate loyalty and commitment, imparting job knowledge and skill, dedication to service, concerned with customer care, understanding of management responsibilities of the organization.
Saiful, whose father started the Matahari Family Restaurant 40 years ago, has taken over the running of the family restaurant after obtaining his degree in Business Administration. Saiful has always been involved in the restaurant operation since young, having had to help his father in every aspect of operating a restaurant.