Explore BrainMass

Explore BrainMass

    Quality Circles

    Quality circles are small groups of employees that meet regularly to solve problems affecting their work area, and to enhance the quality and productivity of their work.¹ They assemble on a regular basis to identify, analyze and solve work related problems. This method emphasizes continuously improving quality, productivity and employee involvement.

    Quality circles typically have a supervisor or elected team leader. As well, a specially trained manager usually helps facilitate the group from the beginning, providing training in problem solving, statistical control, and group processes as well as making sure things in the group run smoothly.² Teams that are assembled may use techniques such as brainstorming, cause and effect and sampling and charting methods to solve various problems related to their work.

    When mature, true quality circles become semiautonomous work-groups, having acquired a history of successful solving problems, technical training, and the confidence of management.

    According to Lawler and Mohrman, although American and Japanese quality circle programs are very similar, programs in Japan typically place a greater emphasis on statistical control, employees often meet on their own time, and employee rewards are more often tied to the performance of the organization.²


    1. Introduction to Human Resource Management. (2004). Journal of ICFAI. ICMR Publications.
    2. Lawler, Edward E., and Susan A Mohrman (1985). Quality circles after the fad. Harvard Business Review. Jan-Feb. 64-71.  

    © BrainMass Inc. brainmass.com May 24, 2024, 1:39 pm ad1c9bdddf

    BrainMass Solutions Available for Instant Download

    TV Broadcast and Cable Networks Industry

    Hoover's Industry Index (n.d.) describes aspects the TV broadcast and cable networks industry. This industry has seen acquisitions after federal restrictions were lifted, allowing for more cross-ownership of businesses among the different media (Hoover's Industry Index, n.d.). In fact, in 2013, Comcast completed its purchase of

    Finding the Interest Rate in Excel

    Your parents will retire in 15 years. They currently have $ 230,000, and they think they will need $ 1 million at retirement. What annual interest rate must they earn to reach their goal, assuming they don't save any additional funds?

    How to improve a business as a owner of a company through better production quality, increased job satisfaction, and more worker participation in decisions and problem solving- examples and explanation.

    Please give three examples for each category with a short explanation. As the owner of a company, how can I improve: - production quality - job satisfaction - increase worker participation in decision making and problem solving Unique and innovative suggestions would be very much appreciated, Thank you,

    Managing Quality and Performance

    Please respond to the following: Assume you are a manager of a small insurance agency. You are noticing a decline in job performance among the staff such as longer and more frequent breaks, questionable expenses on expense reports, and decline in job performance. Analyze what measures you can take to address the issues. Compar

    Working in teams and its benefits

    Some speculate that the systems and methods of working in teams are not really effective in our society - a society that values the individual so highly. What are your views on this statement? Substantiate by examining the experiences of companies in which teamwork designs have been used. Quality circles and self-managed (

    Team Building Games for Morals and Productivity

    Explain how group cohesiveness influences productivity Identify characteristics of emergent leaders in an informal group Describe how a team's morale and productivity reflect the supervisor's behavior and attitude Perform the following tasks: Read the introduction. "How Would You Handle a Donkey?" In your group the

    BUS 515 - TQM Applied

    Using the internet research a company with a substantial TQM effort under way. From this research, discuss what the company you selected is doing in terms of TQM and make at least one recommendation for improvement. Explain your rationale.

    Case Study: Creative Thinkers (Outline and Presentation)

    Select an individual who you believe to be a creative thinker using reading or independent research. What makes him a creative thinker? How does his thinking make a difference in today's environment? Write a detailed outline of your selected creative thinker's impact on the organization. Prepare a Powerpoint Presentation acco

    Responsibility for Ensuring Quality of New Vehicles

    Consider the auto manufacturing processes and the various jobs and responsibilities for quality. For packaging and storage consider that the manufacturer must ship the vehicles to the dealer on a transport and that the dealer must then maintain the vehicle inventory on its new car lot. And the dealership is also responsible for

    Quality management

    Can you help me get started on this? Research major approaches to quality management (e.g., Deming, Juran, Crosby, TQM, Six Sigma, failure mode and effect analysis, design reviews, Voice of the Customer, cost of quality, and continuous improvement). Provide a very brief survey of these approaches.

    Cost Classifications for The Door Company

    The Door Company manufactures doors. Classify each of the following quality costs as prevention costs, appraisal costs, internal failure costs, or external failure costs a. Retesting of reworked products b. Downtime due to quality problems c. Analysis of the cause of defects in production d. Depreciation

    Quality Management and Prevention Costs

    Problem: What is quality management? A number of quality-management philosophies hold that prevention costs are the most critical quality-related costs. What is the logic behind this premise? How might a quality-management program affect productivity as well? Why is it important for every manager to understand?

    Importance of Total Quality Management (TQM): effects of poor quality.

    Please post a response to each of the following. As it relates to the Total Quality Management paper below What is poor quality? What are some effects of poor quality? How do the effects of poor quality affect an organization? What were some of the most important ideas about Quality Management from the paper below?


    I am preparing a paper on Total Quality Management I need 150-200 words per question with references. Thank you for your help. 1. What are some historical milestones in the evolution of TQ? Can you list the specific milestones? What impact did each of the milestones have on the evolution of TQ? 2. What is total quali

    Persuasive paper: Wannamaker's Widgets

    You have just taken a management position with Wannamaker's Widgets Inc. They have approximately 50 employees. At the latest company results meeting, Wayne Wannamaker reveals to the employees that they have a lot of problems: poor product quality with some of the widgets, late product delivery, internal bickering and conflict,

    Define Total Quality Management (TQM); contrast management styles

    Total Quality Management (TQM) Paper Prepare a paper in which you define Total Quality Management (TQM). Include a description of the impact of globalization on quality. Also, compare and contrast traditional management styles with quality-focused management styles. Explain how TQM applies or should apply to your organization

    Seguro TQ process steps: reorganization vs reengineering

    Complete the simulation "Quality Management and Productivity" found on the page for Week Four and answer the following questions: a. What steps would Seguro take to implement a TQ process, and why? b. What is the difference between reorganization and reengineering (give comprehensive examples)?

    Employee Programs: Auction-Off.com - web applications

    Employee Programs Scenario: Congratulations! You recently signed on as the Vice President of Human Resources at Auction-Off.com, a start-up company that provides appraisals and auctions of antiques and other items, all entirely online. The company has hired 75 employees, including appraisers, Web developers, network engine

    Understanding Different Types of Work Teams

    Define work teams. What are the various types of work teams? What are essentials of Building Teams? How individuals can be shaped as team players? How various concepts of effective group formation used in team building? Prepare a class presentation covering the above aspects of team building.

    Strategic Use of Automated Production Systems

    I am trying gain good ground in preparing a presentation in regards to this "case" so that I can present to my instructor to show that I am very well adverse to the topic. However, I need get a good grade on my material and I do not know where to calculate or begin or end, this is an area I am not very well versed in this parti

    American and Japanese Business Environments

    In 250 words describe the differences between American and Japanese business environments and cultures that might make it difficult for American companies to duplicate some of Japan's quality management programs, such as quality circles. You must use peer-reviewed journals and books or other scholarly sources to support your

    Vice President of Human Resources at Auction-Off.com

    Scenario: Congratulations! You recently signed on as the Vice President of Human Resources at Auction-Off.com, a start-up company that provides appraisals and auctions of antiques and other items, all entirely online. The company has hired 75 employees, including appraisers, Web developers, network engineers, accounting staff

    Total Quality Management

    What are the steps that an organization must follow to implement a Total Quality Management program? What is the role of top management and middle management in each of these steps?

    Project Management and NPV

    1. Japan has improved quality dramatically over the last 30 years. Which of the following is not one of the reasons for this improvement? a. the use of quality circles b. allowing the means for worker input and suggestions c. use of quality control charts d. focusing quality control effect on sy