Purchase Solution

BUS 515 - TQM Applied

Not what you're looking for?

Ask Custom Question

Using the internet research a company with a substantial TQM effort under way.

From this research, discuss what the company you selected is doing in terms of TQM and make at least one recommendation for improvement.

Explain your rationale.

Purchase this Solution

Solution Summary

The expert discusses what the company you selected is doing in terms of TQM. A recommendation to improve this is provided.

Solution Preview

TQM implementation at Tata Steel
Total Quality Management (TQM) is an approach to long term success through improving quality, performance and customer satisfaction. TQM takes into account all quality measures used by the company such as quality control, quality design, quality improvement and quality assurance etc. We will discuss here How TATA Steel has implemented Total quality management in its system to gain long term success. It uses a systematic approach towards improving it quality and productivity while reducing its costs.
Tata Steel is world's seventh largest steel company, and it's the largest private sector steel company in India. Tata Steel had won the Deming Application Prize for its excellence in total quality management (TQM) in 2008; it was the only steel company in the world outside Japan to bag the award. It has achieved distinctive performance improvements through the application of total quality management (TQM).
In 1980, Tata steel had introduced and initiated various quality activities in its system in order to improve its quality and customer satisfaction, These activities included quality circles, ISO certification, quality improvements using Juran methods, etc. In year 2005 it conducted TQM diagnosis the areas that needed ...

Purchase this Solution


Free BrainMass Quizzes
Business Ethics Awareness Strategy

This quiz is designed to assess your current ability for determining the characteristics of ethical behavior. It is essential that leaders, managers, and employees are able to distinguish between positive and negative ethical behavior. The quicker you assess a person's ethical tendency, the awareness empowers you to develop a strategy on how to interact with them.

Income Streams

In our ever changing world, developing secondary income streams is becoming more important. This quiz provides a brief overview of income sources.

Employee Orientation

Test your knowledge of employee orientation with this fun and informative quiz. This quiz is meant for beginner and advanced students as well as professionals already working in the HR field.

Social Media: Pinterest

This quiz introduces basic concepts of Pinterest social media

Organizational Leadership Quiz

This quiz prepares a person to do well when it comes to studying organizational leadership in their studies.