Share
Explore BrainMass

Quality management

Can you help me get started on this?

Research major approaches to quality management (e.g., Deming, Juran, Crosby, TQM, Six Sigma, failure mode and effect analysis, design reviews, Voice of the Customer, cost of quality, and continuous improvement).

Provide a very brief survey of these approaches.

Solution Preview

Research major approaches to quality management (e.g., Deming, Juran, Crosby, TQM, Six Sigma, failure mode and effect analysis, design reviews, Voice of the Customer, cost of quality, and continuous improvement). Provide a very brief survey of these approaches.

William Edward Deming showed how the application of statistical methods could be used to improve, product and service quality, testing and global selling. Joseph M. Juran was a management consultant that applied the Pareto principle and management principles to quality issues. He encouraged cross-functional management and popularized quality circles in the West. Philip B. Crosby was a business man ...

Solution Summary

The write up gives a learned discussion on Quality management

$2.19