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Total Quality Management

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I am preparing a paper on Total Quality Management I need 150-200 words per question with references. Thank you for your help.

1. What are some historical milestones in the evolution of TQ? Can you list the specific milestones? What impact did each of the milestones have on the evolution of TQ?

2. What is total quality management and how can organization utilize TQ principles? Can TQ principles be utilized by all organizations?

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1. What are some historical milestones in the evolution of TQ? Can you list the specific milestones? What impact did each of the milestones have on the evolution of TQ?
Total Quality has come a long way and it is now accepted globally. It started as an inspection function and the major duty of the operator was to check the end product. With the increase in the industrialization there came the need of separate inspection department. This department was responsible for standards, training, and recording of data and the accuracy of measuring equipment.
The emphasis then gradually shifted to the prevention of defects which led to the emergence of quality control department. In late 1940 companies began using statistical tools. In the early 1950's, quality management practices developed rapidly in Japanese plants, and by 1970s it was popular in US and Europe.
In 1969 the first international conference on quality control, sponsored by ...

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