Unsure How I would go about this problem The student needed a starting point. This solution was written to help with giving the student ideas on how to address the questions asked in the case study. There were further references given to assist the student in completing the homework assignment.
Case study tell me what you are going to do, unsure what they are asking and how I would go about answering this? This is a link to the book we are looking at http://highered.mcgraw-hill.com/sites/0073525154/student_view0/chapter6/ My recommendation is that the content in the link given above should be read several times.