Explore BrainMass

Quality Management

Health Care Management and Other Dimensions of Quality

Definitions of the quality of medical care are no longer left to clinicians who decide for themselves what technical performance constitutes "good care." Quality considers a range of perspectives form the legal, ethical, and organizational performance. 1) What are the other dimensions of quality - whether in terms of the

Quality Assurance in Health Care in small pediatric satellite clinic

The pediatric community care center has decided to expand its operation by opening a small pediatric satellite clinic in your community or a specific area of your city. You have been selected as administrator for the new facility. As part of your duties, you have been asked to assemble a new multidisciplinary team of health care

People accept poor quality in IT projects and products for innovation

Do you think that people accept poor quality in information technology projects and products in exchange for faster innovation? What other reasons might there be for such poor quality? From your understanding of the Project Management Maturity Model, at what level to do you think your company is relative to quality managemen

What is meant by the term "Inspecting Quality into a Product"?

What is meant by the term "Inspecting Quality into a Product"? If you can't inspect quality into a product, how do you get Quality into a product? Consider some of your recent purchases and explain why you bought "that" brand or "that" product. Does inspection add value to the product?

Explain how higher quality can lead to lower costs.

22. Explain how higher quality can lead to lower costs. The ability of a company to produce a good at a high quality leads to lower costs. When creating a product, many firms are faced with the question of what raw resources are necessary to form the product they wish to sell. In many cases, firms have the ability to acqui

Quality Health Plan (QHP)

Scenario Quality Health Plan (QHP) is a health insurance company operating in the Northeastern United States. A team of investigators was tasked to analyze claims submitted by health care providers to the insurance company and report unusual patterns or incidence of fraud. The investigators found many instances in which pol

Operations Management - Quality

How do we decide on the level of quality? How do we determine 'how much' quality to aim for? How do we determine the right balance between quality and cost?

High Quality Product Delivery

Analyse and discuss the different ways that quality can be defined and applied within the operations context. What implications does this have for an organization as it seeks to deliver a high quality product or service? How can differences between these views of quality be overcome?

Quality Control Issues for Defects

My company provides repair services to airlines and has both field service on site repairs and a repair depot for other repairs and maintenance. Field service technicians, who report to the manager of field service, often replace major assemblies to get equipment back on line as quickly as possible, sending the "defective" assem

Wal-Mart and Target in a global and domestic competition

Compare and contrast quality management between Wal-mart & Target Explain why each company's philosophy helps it to produces a competitive product or service. Explain how quality management affects the position of the companies in the domestic and global market.

Quality Assurance and Statistical Process Control

John Edward, president of Edwards Toy Company, Inc. in South Carolina, has just reviewed the design of a new pull-toy locomotive for 1- to 3- year-olds. John's design and marketing staff are very enthusiastic about the market for the products and the potential of follow-on circus train cars. The sales manager is looking forward

Quality Management and Continuous Improvement. How to improve hotel procedures and increase quality and customer satisfaction. Evaluation report to the hotel management based on observations and my initial recommendations for improvement. Overriding quality issues, initial recommendations and explanation on how quality management can make the hotel a more successful business.

I am a consultant hired by Hotel Escargo's management team, with the charge to improve procedures and increase quality and customer satisfaction. The question here is how to improve hotel procedures and increase quality and customer satisfaction. Evaluation report to the hotel management based on observations and my initial reco

Management Question

1. How can leadership or management qualities be effectively developed and used to enhance organizational capabilities? 2. Have you experienced a positive or negative work relationship with managers and employees? What was the influence of that relationship on the organizational capabilities? 3. Do you agree or disagrees

Quality Management Plan for Baderman Island Virtual Organization

See attached files. Developing the Quality Management Plan Resources: Quality Management Plan Outline, Project Memo, and Baderman Island Virtual Organization Use the Quality Management Plan Outline to develop a Quality Management Plan for the Baderman Island project. Please help: Write the plan. Include all pert

Quality Management Problem Set

The following table contains the measurements of the key length dimension from a fuel injector. These samples of size five were taken at one-hour intervals. OBSERVATIONS SAMPLE NUMBER 1 2 3 4 5 1 0.486 0.499 0.493 0.511 0.481 2 0.499 0.506 0.516 0.494 0.529 3 0.496 0.500 0.515

Management of Scope & Budget Creep

Resources: Project Memo and Baderman Island Virtual Organization Consider the following: A triple constraint in projects is time, cost, and quality. Managing these may be challenging for a project manager. In the Baderman Island project, the management of the resort has now considered the average age of the guests on the isla

Microsoft project: Relocating and implementing new call center

Please see the following assignment description and requirements Please note one telephony system and software system need to purchase and install for this project. Include these in your tasks. Only item 5 to 10 need to be answered. you may use "MS Word". But please remember all works must be logical and related to "reloc

Costing (Budgeting)

Problem Design Products is committed to its quality program. It works with all areas of the company to establish sound quality programs within reasonable budget guidelines. For 2011, it has budgeted $1,000,000 for prevention costs and $800,000 for appraisal costs. Internal failure has a budget of $100 per failed item, while ex

Bush Company: Compute the quality control cost; Impact of shift to ABC approach

See attached file for clarity. Bush Company produces computer equipment and programs for heavy equipment manufacturers. One of the most important parts of the company's new just-in-time production process is quality control. Initially, a traditional cost accounting system was used to assign quality control costs to products.

Toys Inc. Sales Trouble: Quality control costs: A good idea?

Toys, Inc. is a 20-year-old company engaged in the manufacture and sale of toys and board games. The company has built a reputation on quality and innovation. Although the company is one of the leaders in its field, sales have leveled off in recent years. For the most recent six-month period, sales actually declined compared wit

Question: INFORMATION SYSTEM's MANAGEMENT What is knowledge management as it relates to information systems management? Need a description and example of the definition. What is Knowledge Management (KM)?

A description, example, and definition of knowledge management as it relates to information systems management? What is knowledge management as it relates to information systems management? Need a description and example of the definition. Question: INFORMATION SYSTEM's MANAGEMENT 1). What is knowledge management as it r

Currently Used Concepts of Scientific Management

For these questions be careful to do more than state your "opinion." Be sure you can fully explain and support "how" and "why" you arrived at your conclusions. You probably have read in more than one textbook that scientific management is no longer the mainstream model of human resource management. What concepts of scie