Definitions of the quality of medical care are no longer left to clinicians who decide for themselves what technical performance constitutes "good care." Quality considers a range of perspectives form the legal, ethical, and organizational performance.
1) What are the other dimensions of quality - whether in terms of the organization and it's employees or in terms of the care provided?
2) What has changed since the days when "doctor knows best?"
1. Costs and training are two that are forefront. Costs of doing business and performing efficiently while making sure patients have good care is a quality system. Knowing how much to value labor, supplies, vendor products and how this affects the bottom line and the patients' costs are also important. Patient care includes not just treating physical, mental, or other applicable conditions, but also their emotional health which includes stress about everyday life and finances. A health care organization that does not consider this in their costs and their pricing formats forget that without the patient, there is no organization.
Quality of training means that patients do not feel they are unsafe with the employees. The training shows in how the employees treat people, administer jobs, and attend work. Quality training gives peace of mind for patients and they do not fear as much the medications, ...
Health care management and other dimensions of quality are examined. What has changed since the days when "doctor knows best" are determined.