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Academic Expert Services

This is a detailed, step-by-step description of services offered by our Academic Experts. If you have any problems, please don't hesitate to contact our Support Team.

The Custom Help Service:

  1. Students can post a request for help in any one of 27 subjects and, within those, dozens of sub-topics. Each request requires the submitting student to make a 'bid' in terms of the number of credits that will be paid (up to a maximum of 25) at $4.99 USD each (approx. $3.74 USD), and to state their deadline for receiving response (from 6 hours to 5 days). A BrainMass account (free) is required to post questions and payment is required in order to view the Expert solutions received.

    Note: For your first custom help request, credits must be purchased in advance, while for subsequent requests the credits can be paid for at the time of pick-up.
  2. Once the request is posted, the relevant Experts in that subject area are notified and can view the posting. Only one Expert can "sign out" and work on a request at a time, and our Experts are trained to only respond to requests they know they can help with.
  3. After the Expert finishes providing help, the student receives an e-mail notification to return to the site and "pick-up" their response.
  4. Once the student has paid for and picked up the response, the Academic Expert receives their payment. Students can then leave a rating for the help they have received, and in the rare event of a low rating, our Operations Staff take immediate corrective measures.
  5. At the time of pickup, the student's rating of the Expert's work is attached to the response for future student users to see, and is also used to create the cumulative rating for each Academic Expert in the BrainMass community.

Click here to begin using the Custom Help Service.

The Solution Library & eBook Service:

  1. The Solution Library is equipped with a very robust search engine that allows any individual to search the vast database of previously answered questions and our unique library of Academic "Need to Know" eBooks.
  2. As part of the search process, Students are able to review the question text, as well as a solution summary of each previously answered question, and the summary and introductory text of each Academic eBook available.
  3. BrainMass Library Solutions and eBooks can be purchased and downloaded instantly using PayPal or a Credit Card through a guest check-out, or can be purchased at a reduced price through a BrainMass Member Account. Library Credits are used to purchase solutions and eBooks from within an Account. A single Library Credit can be purchased for $2.19 USD each, and the price per Credit is reduced from there if the Member elects to purchase a 5, 10, 20 or 30 pack of Credits. Member account holders have their purchases stored in their accounts for future reference and viewing. Academic Experts are immediately credited upon the sale of one of their authored Library Solutions or eBooks.

Click here to begin using the BrainMass Solution Library.