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Communicating with Your Employees

25 Pages | 5,023 Words
Beth Bertelsen, MBA (#108863)

This eBook is a complete guide to effective communication with your employees. It covers managerial styles and their subsequent communicative styles, strategies for communication in different situations and for different reasons, dos and don?ts of effective communication, tips on improving communication effectiveness in your staff, and some cultural implications.

This book is ideal for managers, department directors, executives, human resources staff, supervisors, and anyone who wants to learn to communicate effectively in supervisory relationships.

An Introduction to Communicating with Your Employees

Do you ever feel like your employees don t listen to you? Do you need to ask for a report more than once? Do you spend a lot of time preparing for a difficult conversation or a reprimand and then afterward regret what you said or how you said it? If so, you re not alone. Communication is a skill, but our training and education often don t prepare us adequately for the communicative challenges we face as managers and supervisors. If we re trained at all, we re usually trained to give presentations, but not how to field the questions afterward; much less how to reprimand or dismiss someone so that the outcome is as positive an experience as possible.

Some of the most well known managers and CEOs do not communicate effectively with their staff. Why is this? Communicating effectively in the employee-employer relationship is a specific skill with specific know-how. It takes a lot of practice and usually some trial and error. In addition, this is one skill that won t become obsolete as technology advances. There is no software (yet available) that will predict questions or complaints from staff, or have the exact set of statements, emotional manifestations, and intention necessary to communicate during an employee s performance evaluation, and will not predict or be able to manage the range of responses humans will make to that evaluation.

When we learn about communication, we practice it under optimal conditions, for the most part. But, there are a multitude of suboptimal conditions for the communicator, for the listener, and that are present in the environment, which must be dealt with in natural employee-supervisor relations. In the following pages, you will find out more details about how to avoid obstacles and how to optimize communicative situations with your staff.

About the Author

Beth Bertelsen, MBA

Active since Apr 2011

Beth Bertelsen, MBA, has over twenty years of experience in management within small-to-mid sized organizations, both in the United States and internationally, and specializes in communication. She holds an MBA from the Universidad Latinoamericana de Ciencia y Tecnologa in Costa Rica, a Master's degree from Indiana University, and a Bachelor's degree from the University of Michigan. She has been teaching for the last 10 years, and came to BrainMass seeking to share her knowledge on a variety of topics, as well as contribute to their growing library of information. Fully bilingual, she consults with businesses and other organizations regarding training and development, document translation, and cultural awareness.

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