Operations Management - Total Quality Management
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While the philosophy of total quality management is well known, the specifics of a total quality management system differ from organization to organization.
A) What aspects of total quality management would be emphasized in a new car dealership?
B) How would those aspects be applied in a new car dealership?
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Solution Summary
This solution examines what aspects of total quality management would be emphasized in a new car dealership. It also explains how those aspects would be applied in a new car dealership.
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