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Identify the costs of quality

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Identify the costs of quality and explain how they each change as operations supply chain management process quality is improved. For example, do they increase, decrease, or not change? What happens to total cost of quality?

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Identify the costs of quality and explain how they each change as operations supply chain management process quality is improved. For example, do they increase, decrease, or not change? What happens to total cost of quality?

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The costs of quality include costs incurred on reworking of products/services due to poor quality, loss of future business and goodwill due to poor quality, costs incurred on recalling faulty products, logistics costs associated with ...

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  • BCom, SGTB Khalsa College, University of Delhi
  • MBA, Rochester Institute of Technology
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