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Customers’ Perceptions of the Service Experience

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Describe the role a customer's perception plays in the success or failure of a company. Use examples to support your thinking.

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This solution of 185 words discusses the role a customer's perception plays in the success or failure of a company. Reference used is included.

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The Customer Service Solution. Summary By: Dasu, PhD, Sriram; Chase,PhD, Richard B.. Customer Service Solution , 12/7/2013, p1-8, 8p, 1 Color Photograph; Abstract:

The role that customer perception plays in the success or failure of healthcare organizations' is that the emotions, trust, and experience of a customer ...

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  • MS, Prairie View A&M University
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