Prepare a simple research proposal related to your area outlining the main stages
Selecting a topic (You Can Choose any topic)
The purpose of the study
Hypothesis, objectives, and research question
Working title and project outline
Write as you go
All I need is 2 pages, (Word Document)
Be sure to use academic references and cite to support your analysis.
In compliance with BrainMass standards this is not a hand in ready outline but is only guidance.
Topic: Service quality perceptions: Management perceptions and consumer perceptions
Purpose of the study: The purpose of the study is to explore the effect of a gap between consumer expectation and management perceptions of service quality and the impact those expectations will have on the sales revenue of the service provider (1).
H0: The gap between consumer expectations and management perceptions of service quality do not have a negative impact on sales revenues of the service provider (2).
H1: The gap between consumer expectations and management perceptions of service quality has a negative impact on sales revenues of the service provider.
To ascertain if there are gaps between management perceptions and customer perceptions of quality;
To find if these gaps have a negative impact on the sales revenues of the firm;
Does a gap between management perception of quality and consumer perception of ...
The response provides you a structured explanation of an outline for a research project. It also gives you the relevant references.