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healthcare organization's service strategy

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Â?¢Create and describe the healthcare organization's service strategy. In particular, link your service strategy to the creation of a healing environment and developing a culture of customer service.

â?¢Identify how your service strategy is linked to the organizational vision and mission.

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This solution fully describes the healthcare organization's service strategy.

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The healthcare organization is a Diabetes clinic, which services patients diagnosed with Type I and Type II Diabetes, diagnostic services to rule out Diabetes and services that address related health issues of patients with Diabetes.

The service strategy is based on a model that takes a community/population approach to healthcare, yet strives to provide care tailored to the specific needs of the individual. Some patients would prefer to focus on diet and exercise to control blood sugar levels, particularly those with type II adult onset Diabetes. Others would ...

Solution provided by:
Beatrice Martino, MEd
Education
  • MEd, Jones International University
  • BSc, DeVry University
  • MPH, Walden University
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