Explore BrainMass
Share

Explore BrainMass

    Customer service programs and employee tools

    This content was COPIED from BrainMass.com - View the original, and get the already-completed solution here!

    Describe how customer service programs provide employees with "tools." Provide an example from your business or from a brand you admire.

    © BrainMass Inc. brainmass.com October 10, 2019, 7:59 am ad1c9bdddf
    https://brainmass.com/business/managing-customer-service/customer-service-programs-employee-tools-602956

    Solution Preview

    Customer service programs empowers employees with tools by providing a decision making framework, processes and systems to handle customer queries, feedback, requests and complaints in an efficient manner. An effective customer service program trains staff, provides them with ...

    Solution Summary

    This solution of 370 words describes how customer service programs provide employees with "tools." Reference used is included.

    $2.19