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Performance Evaluation at Google

Read the "Managing Talent-How Google Searches for Performance Measures" case study on pages 266-267 of the textbook called Fundamentals of Human Resource Management.

1.How well does Google's approach to performance management meet the five criteria for effectiveness of a performance management system?
2.What errors could arise in the way Google collects performance data on managers?
3.Suppose you are responsible for delivering performance feedback to managers at Google. How would you present the information so as to promote the managers' success at the company?

Solution Preview

1.How well does Google's approach to performance management meet the five criteria for effectiveness of a performance management system?

Google's approach to performance management is that it believed ongoing communication between employee and supervisor is necessary. Google's way is that the employee performance should be evaluated within the context of an organization wide performance management system. Google believe that a successful system of performance management involves the four basic components:
1) a clear organizational definition of performance
2) a training and development program that focuses on improving performance
3) an objective evaluation system to review employee performance
4) a method of recognizing and rewarding performance

Managers ...

Solution Summary

Google's way is that the employee performance should be evaluated within the context of an organization wide performance management system. 450 words with a reference explain this further.

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