The information needs of Presbyterian Hospital
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1. In what ways are the information needs of physicians and nurses at Presbyterian Hospital similar? In what ways are they different?
2. From the study, select three to four specific information needs and identify key data inputs, processes and outputs necessary for the information to be accurate and useful.
3. For each of the information needs selected above, describe what systems and methods of communication you believe would be best for sharing and communicating the information and knowledge. Explain why
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Solution Summary
This post offers an understanding of the differing perceptions of information needs and communication patterns of healthcare professionals as they relate to medical errors.
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1. In what ways are the information needs of physicians and nurses at Presbyterian Hospital similar? In what ways are they different?
The information needs of Presbyterian Hospital are very much the same but often perceived in different approaches and time. One of the most common and high on the list is finding the provider for the patient and who the on-call physician is. For the admitting doctor who is trying to obtain an admission bed for the patient, it is often frustrating when the information given to them regarding bed availability is mismanaged and patients are kept in holding or emergency department for extended lengths when they should be in hospital beds. The other dilemma is admitted thinking the patient is having the consultation just to find out that the patient had been in a hospital bed without an on-call physician to see them over an extended period.
For the nurse, finding a physician is frustrating when orders are needed for medications or treatments that are not in the initial orders. Patient may be in pain wondering why the nurse has neglected them, while they are trying to find the doctor or one on-call to give the order.
For the physician, it is also a quandary when they are trying to find a nurse, especially their patients nurse to carry out orders for them. Nurses are not usually sitting at the desk so when the doctor ...
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