As a current or future health care administrator, what types of information are necessary to determine the need for an improvement initiative within an HSO? How might a health care administrator use this information to propose an improvement initiative for an HSO?
Planning, designing, and implementing improvement initiatives in HSOs requires that the health care administrator understands how to propose changes that will contribute to effective health care delivery. However, the health care administrator must also balance efforts to ensure that effective business practices and operations coincide with enhanced improvement initiatives for the HSO. As you examine approaches that health care administrators use to enact improvement initiatives in HSOs, you will begin to develop a unique skill set necessary for effective health care administration practice.
For this Assignment, review Case 3, "Where and How to Start?" in Chapter 7 of the text, Managing Health Services Organizations and Systems. Consider how you as a current or future health care administrator might implement an improvement initiative within an HSO. Reflect on the types of considerations, resources, and measures you might need to effectively address the status of a current improvement initiative within an HSO. Then, review the Week 2 Case Questions document in this week's Learning Resources to complete the Assignment.
The Assignment (3-5 pages):
Complete the case questions presented.
Be sure to support your answers with the literature.
As a current or future health care administrator, what types of information necessary to determine the need for an improvement initiative within an HSO? How might a health care administrator use this information to propose an improvement initiative for an HSO?
The healthcare organization must first identify the improvements that are needed for the organization, and this can occur through the use of self-assessments, customer satisfaction surveys, organizational reviews, and other measures that allow a routine and systematic assessment of the healthcare service organizations' needs. The most pertinent needs can only be identified by including the entire staff in the process wherein the staff has insight into the changes and improvements that are needed because of they are on the front lines of providing care for the organization. In addition, consumer input can provide a wealth of information and data on how consumers perceive the quality of care, which represents an important part of the process. These changes are contingent upon whether or not the organization can align the improvements with its organizational goals and objectives.
To accumulate the data, the organization needs to ...
Health services organizations are analyzed. How you as a current or future health care administrator might implement an improvement initiative within an HSO is examined.