Details: Efficient communication in the medical field is very important, especially between patients and the doctor or medical assistant.
Explain the basic process of effective communication. Discuss the importance of communication in providing excellent customer service. Identify the advantages and disadvantages of effective communication in the medical environment. Finally, discuss how nonverbal communication plays a role in the communication process and provide examples.
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Effective communication is a two-way process - sending the right message, that is also being correctly received and understood by the other person/s.
For effective communication, it is important to understand how the people you are interacting with may interpret your message. Miscommunication is very prevalent in our society so it is crucial to make sure what is spoken and non-verbal language is communicated appropriately. Since we obtain information through our senses, it is recommended that ...
Efficient communication in medical field