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    Operations Management Questions

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    1. (TCO 5) What is the forecast for May, based on a weighted moving average applied to the following past-demand data and using the weights 4, 3, 2 (largest weight is for most recent data)?
    Nov. Dec. Jan. Feb. Mar. April
    37 36 40 42 47 43

    42.5
    33.6
    40.3
    44.1
    39.22

    2. (TCO 5) Jim's department at a local department store has tracked the sales of a product over the last ten weeks exponential smoothing with an alpha of 0.4. In January he forecasted $150,000 in sales and achieved $155,000 is sales. Using this same forecasting model, estimate Jim's February sales.
    $152,000
    $155,000
    $157,000
    $305,000

    3. (TCO 5) What is the approximate forecast for May using a four-month moving average?
    Nov. Dec. Jan. Feb. Mar. April
    39 36 40 42 48 46

    32
    44
    48
    40

    1. (TCO 7) Which of these statements best describes virtual reality technology?
    It is used to monitor and control a physical process.
    It is the use of special computer programs to direct and control manufacturing equipment.
    It is the ability to depict objects in three-dimensional form.
    It is a visual form of communication in which images substitute for the real thing.

    2. (TCO 7) Which of the following helps operations managers focus on the critical few and not the trivial many?
    value analysis
    value engineering
    financial analysis
    product-by-value analysis
    product cost justification

    3. (TCO 7) Which of the following moments of truth exemplifies the customer's standard expectations?
    Your advisor made you wait, even though you had an appointment
    You had to visit more than once to reach your academic advisor
    Your advisor was competent, helpful, and understanding
    Your advisor failed to keep her appointment with you

    4. (TCO 7) In which stage of the product life cycle is does cost control need to be improved?
    introduction
    growth
    maturity
    decline

    5. (TCO 7) The specific components inputted into the third house in the house of quality are satisfied by
    the quality plan
    customer requirements
    design characteristics
    the production process

    6. (TCO 5) The data points used in time-series forecasting
    are spaced randomly
    are never known
    have variable spacing
    are evenly spaced
    can not be determined

    7. (TCO 5) Which of the following is not a step in the forecasting process?
    determine the use of the forecast
    eliminate any assumptions
    determine the time horizon
    select a forecasting model(s)
    validate and implement the results

    8. (TCO 6) Which of these statements best describes computer-aided manufacturing (CAM)?
    It is the interactive use of computers to design a product and prepare engineering documentation.
    The use of special computer programs to direct and control manufacturing equipment.
    It is the ability to depict objects in three-dimensional form.
    It is a visual form of communication in which images substitute for the real thing.

    © BrainMass Inc. brainmass.com October 10, 2019, 2:15 am ad1c9bdddf
    https://brainmass.com/business/the-product-lifecycle/369300

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    Solution Preview

    The first question for which you seek help with relates to weighted moving average. As you should be aware, "a weighted moving average is simply a moving average that is weighted so that more recent values are more heavily weighted than values further in the past." Hence, in the question given the heavier weight is applied to the most recent month (which is April). To calculate weighted moving average, the formula is often given by:

    E(X) = ∑ (Xi * Wi)

    Where Xi is the forecasted amount and Wi is the weight. For the question given:

    The weights ae 4/9, 3/9 and 2/9, therefore,

    E(X) = (43*4/9) + (47*3/9) + (42*2/9) (Note the heaviest weight is applied to the month of April)

    = 19.11 + 15.67 + 9.33

    = 44.1

    The forecast for May based on the WMA is therefore approximately 44.1.

    For the second question, you have been asked to ...

    Solution Summary

    This solution include responses to a set of operations management multiple choice questions. Topics covered include Forecasting, Virtual Reality Technology, Product Life Cycle.

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