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Corporate Social Responsibility and Sustainability Assessment

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Corporate Social Responsibility (Stakeholders)

How does Bank of America Corporation involve its stakeholders in decisions?
What do stakeholders report?
How do the reports of the different stakeholder groups differ?
How does the company manage opposing stakeholder interests?
How do corporate values and vision affect its decisions?

Sustainability Assessment
Does Bank of America Corporation do business with sustainability and the global village in mind?
How does Bank of America Corporation meet the standards put forth in the readings and articles?
How do the countries to which companies expand respond?

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Solution Summary

Discusses questions related to Bank of America's stakeholder engagement, CSR and environmental protection initiatives.

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How does Bank of America Corporation involve its stakeholders in decisions?

BOA involve its stakeholders in decisions by providing them various opportunities, channels or platform to raise their opinion, suggestions and feedback. BOA interacts with employees, community representatives, customers and vendors to understand their needs, preferences, viewpoints and opinions on various issues and initiatives and encourage dialog with various stakeholder groups. The feedback provided by different stakeholder groups is incorporated in the decision making of the organization.

What do stakeholders report?

Various stakeholder groups in an organization such as employees, vendors and suppliers, etc. report their views, preferences, opinions, needs and key developments relevant to their group. For example, employees will report about their grievances, issues, thoughts on key initiatives, suggestions, etc. They will raise their voices and opinions on certain issues via these reports.

How do the reports of the ...

Solution provided by:
Sheetal Jain, PGDM
Education
  • BComm, University of Delhi
  • Post Graduate Diploma in Management (Equivalent to MBA), All India Management Association
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