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Corporate Social Responsibility and Sustainability Assessment

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Corporate Social Responsibility (Stakeholders)

How does Bank of America Corporation involve its stakeholders in decisions?
What do stakeholders report?
How do the reports of the different stakeholder groups differ?
How does the company manage opposing stakeholder interests?
How do corporate values and vision affect its decisions?

Sustainability Assessment
Does Bank of America Corporation do business with sustainability and the global village in mind?
How does Bank of America Corporation meet the standards put forth in the readings and articles?
How do the countries to which companies expand respond?

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Solution Preview

How does Bank of America Corporation involve its stakeholders in decisions?

BOA involve its stakeholders in decisions by providing them various opportunities, channels or platform to raise their opinion, suggestions and feedback. BOA interacts with employees, community representatives, customers and vendors to understand their needs, preferences, viewpoints and opinions on various issues and initiatives and encourage dialog with various stakeholder groups. The feedback provided by different stakeholder groups is incorporated in the decision making of the organization.

What do stakeholders report?

Various stakeholder groups in an organization such as employees, vendors and suppliers, etc. report their views, preferences, opinions, needs and key developments relevant to their group. For example, employees will report about their grievances, issues, thoughts on key initiatives, suggestions, etc. They will raise their voices and opinions on certain issues via these reports.

How do the reports of the ...

Solution Summary

Discusses questions related to Bank of America's stakeholder engagement, CSR and environmental protection initiatives.

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Corporate Social Responsibility at Coca Cola

Option 2: Workplace-Based Field Research Paper B on the Evaluation of Your Organization's Commitment to People and the Environment
Purpose: For this option you will be required to gather first-hand knowledge in order to analyze the strengths and weaknesses of discretionary activities taken by your firm as they relate to the domain of "corporate social and environmental responsibility." You are encouraged to become familiar with both the people and the programs directly focused on this task through interviews and reviews of available documents. It will be useful to initially trace the history, scope and development of these commitments as they relate to your organization, its stakeholders, and the specific industry in which it operates. Through your interviews and research you should carefully delineate any gaps you find between stated purposes and actual accomplishments, as well as potential ways to improve performance. Finally, you are asked to think creatively about your firm's corporate social and environmental responsibility platform as a whole, and to suggest novel ways in which it could be realistically and successfully enhanced.
Note: This option must include a one-page addendum that will serve as an appendix.
Appendix For Option 2
Pick one firm from the list (and links) below. Become familiar with the firm's publicly available descriptions and reports about its Corporate Social Responsibility activities. Do you think these programs present solid and credible information on how the firm serves the best interests of people and the environment? Where do you see unique strengths or identifiable weaknesses?
This analysis can be utilized as another basis of comparison as you evaluate your own organization's commitment to corporate responsibility.
Compose your answer as a MS Word document. paper in MS Word not to exceed five pages in length
• Baxter International
http://www.sustainability.baxter.com/

• Coca-Cola Enterprises
http://www.coca-colacompany.com/sustainability/

• CVS Caremark
http://info.cvscaremark.com/our-company/corporate-responsibility

• UPS
http://www.community.ups.com/

• Altria Group
http://www.altria.com/Responsibility/At-A-Glance/Pages/default.aspx

• Starbucks
http://www.starbucks.com/responsibility/global-report

• British Petroleum
http://www.bp.com/content/dam/bp/pdf/sustainability/group-reports/BP_Sustainability_Review_2012.pdf

• Apple Computers
http://www.apple.com/environment/reports/

• Toyota
http://www.toyota-global.com/sustainability/csr/csr/index.html

• Johnson and Johnson
http://www.jnj.com/responsibility/our-commitment/materiality-assessment

Plagiarism
it is important to note that simply referencing material is not sufficient. Material taken from a website needs both footnoting and end-of-paper reference listing. For additional information please reference: http://turnitin.com/research_site/e_citation.html. Please do not hesitate to ask questions about the code of conduct or requirements regarding references.

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