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Organizational Theory and Behavior - Managing Emotions

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What, if anything, can managers do to "manage" emotions? Are there ethical implications in any of these actions? If so, what? From your work experience, can you give an example of a manager who you think managed emotions well under pressure? What are the consequences of the managers who cannot manage emotions?

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Solution Summary

A discussion on how managers can manage emotions in business is provided. An example is also provided.

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Managers can manage "emotions" by having plans in place to help employees deal with issues and problems in a caring environment with support from management. A plan for such care would include a grief plan for dealing with personal and business associates injuries and deaths. There would be a counselor or insurance to handle other issues of a personal nature. For disputes there could ...

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