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Most Important Data in Organizational Change

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Your firm is experiencing growing pains from its development into a multinational corporation. The work that needs to get done is not getting done?there is too much to do. Goals are not being met. Opportunities are being lost. Staff members in other countries feel they are treated as "second class" to those in the U.S. office. There is resentment between international branches. Complaints have increased. How would you restructure the firm to keep up with its international growth? Consider the growth of the firm as expressed through these assignments and write out your plan to change the organization to fit its new multinational status.

Assume your foreign subsidiaries are newly acquired and don't know exactly what you expect from them. Bear in mind that they are located in different countries,

What is the most important data you would want to receive? How often? Why? What would you report to them? When? Why? (Hint: reports on sales are strategically important)
How would you solve for different levels of technology (some countries may not even have faxes?)

In view of the above, how would establish responsibility levels?

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Assume your foreign subsidiaries are newly acquired and don't know exactly what you expect from them.

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Let us take all these questions one by one.

How would you restructure the firm to keep up with its international growth? Consider the growth of the firm as expressed through these assignments and write out your plan to change the organization to fit its new multinational status.

In light of all the above mentioned problems related to the international expansion of the organization, we can easily presume that most of these problems are arising due to lack of experience among the company's employees with regards to operating in international or multicultural environment. The primary area where restructuring is needed to resolve issues such as resentment among the employees at foreign locations and low morale among the overseas employees are those related to changing the corporate culture of the organization. In other words, the corporate culture need to be restructured in order to make employees more considerate, educated and informed about working in multicultural environment as well as develop ...

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Sandeep Bardia, MBA
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  • BCom, SGTB Khalsa College, University of Delhi
  • MBA, Rochester Institute of Technology
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