Mini-ethnography

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Public Sector Mini-Ethnography
Project:
I plan to study at the Emergency Department of Norton Hospital in Louisville. The client, Norton Healthcare will benefit from the study because it will get information from the study about the cycle time at the emergency department, including evaluation and tracking of processes in the emergency department. The Norton Healthcare in Louisville has five Louisville hospitals with 1,837 licensed beds (See Image 1). The study will be carried out at Norton Audubon Hospital (Iphofen, R., & Tolich, M. (Eds.). 2018). The study will also benefit Norton Healthcare because it will help address problems related to its emergency department and increase its efficiency. Specifically, my study will help reduce emergency department waiting times, reduce or eliminate exit blocks, and address the problems of frequent presenters. My study will also help identify causes of violence against health care workers, causes of medication errors in the emergency department, and identify areas where telemedicine can reduce overcrowding in Norton's emergency department. (See: Image 2)

Norton Healthcare will benefit from the study because it will reveal the causes of high emergency department waiting times. Long emergency department waiting times hurt patient mortality, and morbidity among those who survive. The study will provide insight into how the emergency department waiting time at Norton Hospitals can be reduced to a low level or even zero. The study will help Norton's emergency department diagnose correctly, provide the right medicine, and make fast decisions about the patient (Shagrir, L. 2017). Also, my study will help Norton better organize their emergency department so that the assessment and prioritization of cases is fact and the emergency department staff can keep track of what they are doing. The recommendations provided by my study will help Norton physicians in the emergency department remain focused, calm, and have better control of the situation at hand when treating patients in critical conditions. My study will help change processes so that ED doctors can handle a variety of patients, make the right decisions, and attend to patients in the best possible way. My study will help ED staff at Norton better change their mindset when handling patients with very different types of conditions. My study will help improve team processes in the ED among doctors, physician assistants, and nurses. Also, as the emergency department has a variety of patients, the sick, the discharges, new patients, and admissions it is necessary to prioritize which patients to see first and avoid unnecessary movement between patients. Also, if the prioritization among patients improves, there will be a smooth flow, the sick patients will be taken care of, and all the other patients will receive the right level of attention and care. My study will also improve the use of human resources in the emergency department, improve the preciseness of judgment, and increase the thoroughness with which patients are processed. My study will also focus on the leadership provided by the doctors in the emergency department (Kirner, K., & Mills, J. 2019). My observations will reveal the organizing ability of each emergency department doctor, his ability to initiate action concerning conditions of patients, and coordinating with nurses and other staff members in the emergency department. The ability to direct, and motivate every team member in the emergency room will be studied and best practices established.

Participants:
I will study the ED patients, the emergency staff, the nurses, and the ...