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BankBoston Environment for a Diverse Workforce

Read the "Best Practices: BankBoston" located in doc sharing. BankBoston has 26,000 employees and assets totaling 74 billion. This bank is a good case study in managing workforce diversity (high turnover, high absenteeism and low productivity).

BankBoston's Workforce Effectiveness program focuses on three main areas:

investing in leadership and education
listening to employees
holding managers accountable
In answering the following question on the above case study, aim for a paper that is two-to-three pages in length. Where appropriate, support your assertions from your readings and/or your own experiences. If you feel that advice given in one of your readings would not be effective in this situation, be sure to explain why.

Question: Evaluate how good of job BankBoston does in ensuring a diverse workforce in its efforts to motivate employees. Cite relevant examples from your project/case study and utilize additional relevant examples from outside sources and/or the course materials to complete this question.

Assignment Checklist

Evaluate the current environment of diversity and job motivation efforts at BankBoston.
Appraise the recruitment challenges BankBoston faces today.
Determine if any one of the three areas in the Workforce Effectiveness Program has had a greater impact on BankBoston's success as an industry leader in diversity efforts.
Recommend which of the three areas in the Workforce Effectiveness Program has the greatest potential to be the LEAST successful in achieving a diverse work environment.

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Evaluate the current environment of diversity and job motivation efforts at BankBoston.

The current environment is impressive and can also be considered "overkill." Can this be possible? Overkill in diversity? I admire the company for addressing the issue, but I feel the company is segregating its employees. How? The company currently has six separate resource groups specifically broken down by African-Americans, Latinos, Asian-Americans, Gays and Lesbians, Parents and People with Disabilities. (document) Is this necessary? Why not just have one resource group for all?

Diversity means to hire individuals from all backgrounds putting the skills of the individual before any race, gender or disability issues. The company does well in its hiring process but at the same time divides the groups with its "resource groups" factor.

I do feel the company does motivate its ...

Solution Summary

The solution evaluates Bank Boston's work envirionment in regard to its diverse workforce and employee motivation

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