This assignment asks you to describe, explain, and rectify a situation that illustrates an intercultural communication issue within a work environment. The paper should include the following:
o A full description of the communication issue: Describe the context, the principle players, and the outcome of the situation. Be attentive to verbal and nonverbal components in the experience you describe.
o A diagnosis of the communication issue: Using two outside sources, research the cultural norms of the principles players involved in the given situation. Explain how these cultural norms may have impacted the communication transaction.
o Strategies for dealing with the issue: Using your text, provide several recommendations that would have prevented the issue and paved the way for more effective communication.
· Write a 1,050-to 1,400-word paper. Your final paper must include at least two sources-in addition to the class text-cited properly in the text and with proper reference listings at the end of your paper.
Please provide a minimum of 3 references and must in APA format.© BrainMass Inc. brainmass.com October 16, 2018, 10:46 am ad1c9bdddf - https://brainmass.com/sociology/theoretical-framework/workplace-intercultural-communication-issue-miami-welfare-270513
I have decided to use the general theories/approaches to such a situation pictured. I hope that you will find this solution useful. The event presented is simulated. You can use this solution to make a more ...
The solution presents a simulated situation, an intercultural workplace issue centered on communication in the City of Miami - Mayor Diaz's Office & government Divisions. The simulated study looks at Cultural Gaps in Communication in a welfare related moral and ethical action taken by certain employees. The solution is in the form of a word file attachment for easy printing. References are provided following the APA-format.