Explore BrainMass

Explore BrainMass

    Advise on Intercultural Communication in the Workplace paper.

    This content was COPIED from BrainMass.com - View the original, and get the already-completed solution here!

    I work in the healthcare industry on a sales team which consist of 7 people 3 African American and all others of hispanic nationality. My mananger is also Hispanic and speaks and writes based upon his interpretation which his accent really affects our communication. In addition he is a very dominant man and culturally I believe his looks at women as in the old fashioned way of thinking. I believe I am on the write track if I can get some assistance.

    Intercultural Communication in the Workplace Paper

    This assignment asks you to describe, explain, and rectify a situation that illustrates an intercultural communication issue within a work environment. The paper should include the following:

    o A full description of the communication issue: Describe the context, the principle players, and the outcome of the situation. Be attentive to verbal and nonverbal components in the experience you describe.

    o A diagnosis of the communication issue: Using two outside sources, research the cultural norms of the principles players involved in the given situation. Explain how these cultural norms may have impacted the communication transaction.

    o Strategies for dealing with the issue: Using your text, provide several recommendations that would have prevented the issue and paved the way for more effective communication.

    Write a 1,050-to 1,400-word paper. Your final paper must include at least two sources?other than the class text?cited properly in the text and with proper reference listings at the end of your paper.

    © BrainMass Inc. brainmass.com June 3, 2020, 11:59 pm ad1c9bdddf
    https://brainmass.com/sociology/stratification/advise-on-intercultural-communication-in-the-workplace-paper-311963

    Solution Preview

    Hello, you do seem to have a lot of data to work with. I'm sure your paper will be a success.

    Let's take each component to help you flush out your paper.

    A. Full description of the situation....
    Your quick summary in this request reflects many details that you can describe with great accuracy.
    Firstly, describe the problem.
    What is happening, what contributes to this conflict and communication breakdown? What is the setting? ie: sales meetings, memos, emails...what type of communication delivery system is affected? Give an example of how this breakdown occurs.
    What factors are involved? and by who?
    Gender, ethnicity, education, communication style, hierarchy, etc. Each of these sections contribute to the overall situation. How do each of these components factor in? What seems to work and what does not?
    Think of this description as a macro perspective.

    B. In diagnosing the issues, take a micro perspective of what is happening. How does each individual's cultural identity play into the current situation? As your instructor stated, "research the cultural norms." How do African American ...

    Solution Summary

    The solution provides step by step advise in putting together a paper on Intercultural workplace communication. It provides advise according to proposed paper structure including what to include and discuss.

    $2.19

    ADVERTISEMENT