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Outside Collection Agencies to Pursue Patient Accounts

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What are the positive and negative factors in using an outside collection agency to pursue overdue patient accounts?

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Solution Summary

The positive and negative factors in using an outside collection agency to pursue overdue patient accounts are clearly articulated.

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The positive factors in using an outside collection agency relate to cost savings of time and continued productivity of current health care staff. Those who perform administrative duties have more time for medical billing, scheduling and other activities.

Another factor is that an outside agency does not have personal ...

Solution provided by:
Beatrice Martino, MEd
Education
  • MEd, Jones International University
  • BSc, DeVry University
  • MPH, Walden University
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