Share
Explore BrainMass

Sources of Conflict Within an Organization

Please help with with a good starting point.

Organizations have developed structured models to facilitate decision-making, for nearly all aspects and functions, pertaining to their business world.
Organizations have developed structured models to facilitate decision-making, for nearly all aspects and functions, pertaining to their business world. It was only a matter of time, before organizations would continue this trend and develop a structured model for dealing with conflict. The basis of a good model, is that it takes into consideration the major factors and players affecting the subject of the model.

Jessica Jameson has done just that, and in her article (below), she presents a comprehensive picture of the sources and conflict resolution strategies, within an organization.

The Case Assignment

Please read (access via ProQuest) - Jameson, J. K. (1999). Toward a comprehensive model for the assessment and management of intra-organizational conflict: Developing the framework. International Journal of Conflict Management; Bowling Green; Jul 1999; Abstract: This paper presents the theoretical rationale for further development of a model for the assessment and management of intra-organizational conflict. The purpose of such a model would be to assist employees, managers, human resource practitioners and external service providers in selecting the most appropriate conflict management strategy for a given conflict. It is suggested that a contingency-based model of strategy selection must include attention to characteristics of the conflict, desired outcomes of the participants and awareness of available conflict management strategies. By expanding the range of conflicts and conflict management strategies typically included within a single model, the framework presented forms the basis of a comprehensive model for dealing with intra-organizational conflict.

After carefully reading through the Module background material, and PART I (up to the sub-section titled: "Desired Outcomes") of this article , please answer (in about 3 pages), the following questions:

*How does the Author characterize the sources of conflict within an organization?

*Is it important or necessary in an organization, to understand these sources of conflict, as we have an autocratic structure that can impose a resolution?

Thank you.

Attachments

Solution Preview

Hi,

Interesting Assignment! One approach to help you with an assignment like this is to address each question, which you can then draw on for your final copy. It also points to other information in the article to consider. This is the approach this response takes.

Let's take a closer look.

ASSIGNMENT:

Please read (access via ProQuest) - Jameson, J. K. (1999). Toward a comprehensive model for the assessment and management of intra-organizational conflict: Developing the framework. International Journal of Conflict Management; Bowling Green; Jul 1999; Abstract: This paper presents the theoretical rationale for further development of a model for the assessment and management of intra-organizational conflict. The purpose of such a model would be to assist employees, managers, human resource practitioners and external service providers in selecting the most appropriate conflict management strategy for a given conflict. It is suggested that a contingency-based model of strategy selection must include attention to characteristics of the conflict, desired outcomes of the participants and awareness of available conflict management strategies. By expanding the range of conflicts and conflict management strategies typically included within a single model, the framework presented forms the basis of a comprehensive model for dealing with intra-organizational conflict. After carefully reading through the Module background material, and PART I (up to the sub-section titled: "Desired Outcomes") of this article, please answer (in about 3 pages), the following questions:

Have you read the article yet? If not, that is the place to start. It is a very informative article, indeed.

Now, let's look at the following two questions.

1.How does the Author characterize the sources of conflict within an organization?

As mentioned in the abstract, Jameson (1999) expands the range of conflicts and conflict management strategies typically included within a single model, and the author's framework is a comprehensive model for dealing with intra-organizational conflict. According to Jameson, conflict occurs whenever interdependent parties perceive incompatible goals. She argues that since organizations have been described as systems of interdependent units with often competing interests, conflict is an inevitable and pervasive part of organizational life.

First, Jameson characterizes the sources of conflict within an organization as either being formal or informal conflict or arguments, which are about employee relations. Informal sources of conflict include arguments over office space to formal lawsuits over employment issues that can cost organizations thousands of dollars and person ...

Solution Summary

Based on the article, this solution explains how the author characterizes the sources of conflict within an organization and if it is important or necessary in an organization, to understand these sources of conflict, especially with an autocratic structure that can impose a resolution.

$2.19