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Health Care Consumers, Quality Improvement Process, and Quality indicators

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What is the role of consumers--patient, family, and friends--in a health care organization's Quality improvement process?

What external quality indicators are available to health care consumers regarding health care organizations?

Describe at least three indicators in detail. How do health care consumers use these indicators as part of the Quality improvement process?

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What is the role of consumers--patient, family, and friends--in a health care organization's Quality improvement process?

The role that consumers play in the healthcare market is predicated upon consumers taking an active role in their healthcare issues. Patients, family members, and friends are responsible for ensuring that they're aware of the limitations, medications, and other healthcare related mechanisms that must be adhered to when they are diagnosed with a disease or illness. Therefore, these individuals play a critical role in the quality improvement process as they are mandated to take charge of their own health to ensure that the quality of their care is improved. Often, patients don't follow the suggestions and guidelines ...

Solution Summary

This solution of 466 words looks at the role of consumers in the health care organizations quality improvement process, external quality indicators available to health care consumers and three indicators of screening, diagnosis and treatment that health care consumers rely on.

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QI Plan Part I- Consumerism

•What is the difference between performance measurement and quality improvement processes?
•What types of care or service does your chosen organization focus on?
What is its mission? What QI goals does the organization have in place?
•What is the role of consumers—patient, family, and friends—in your organization's QI process?
What external quality indicators are available to consumers regarding that organization?
Describe at least three indicators in detail. How do consumers use these indicators as part of the QI process?
•For your organization, how is or can stakeholder—patient, managers, administrators, clinician, health insurers, regulatory agencies, and so forth—feedback be used in the QI process?
If you do not know how it is used, indicate how it can be used.

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