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Hospital quality in financial planning

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When does the issue of quality enter the financial planning process? Please include a reference in APA format so that I can expand on this topic. Thank you.

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//Quality and Financial Planning//

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In the highly competitive world of hospitals, quality must be considered during all phases of the budgetary cycle. The Studer Group began changing the face of healthcare in 2000 after founder Quint Studer transformed a failing hospital with a 3% patient approval rating to a 94% approval rating, and profitability, within one year (Lowe, 2009). In essence, it is now acknowledged that patients are healthcare ...

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Assuring hospital quality within the financial planning cycle. Examples of when it should be included, and why.

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I just need about 3 pages.

thanks

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