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Benchmarking in Quality Management

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Benchmarking is a component of assessing quality management. Discuss how a fake organization utilizes benchmarks to meet organizational metrics.

Using a fake balanced scorecard, assess your organizations goals with the established benchmarks.

Do they appear to be aligned?

What must occur to allow your organization to meet benchmarks?

I just need about 3 pages.

thanks

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https://brainmass.com/health-sciences/health-care-management/benchmarking-quality-management-621223

Solution Preview

Hello,
Attached is a template I would use to create a fake hospital A, develop a benchmarking tool, use the tool to benchmark against a state of the art hospital, improve processes and measure progress.
Please go through my suggested approach and use your own words to fill in more details for your 3 pager.
Feel free to get back if you need any more help.
Thank You for choosing BrainMass
Benchmarking in Quality Management
Benchmarking is a component of assessing quality management. Discuss how a fake organization utilizes benchmarks to meet organizational metrics.
I would follow the following multi-step Process as defined by iSix Sigma (Stroud 2016) illustrate how a fake hospital A would utilize benchmarks to meet organizational metrics

Benchmarking in Quality Management
Benchmarking is a component of assessing quality management. Discuss how a fake organization utilizes benchmarks to meet organizational metrics.
I would follow the following multi-step Process as defined by iSix Sigma (Stroud 2016) illustrate how a fake hospital A would utilize benchmarks to meet organizational metrics

1. Understand the company's current process performance gaps. I would start by conducting a gap analysis for Hospital A e.g. I would measure rate of occurrence of adverse events at hospital A
2. Obtain support and approval from the executive leadership team. I would seek approval and support from management including ...

Solution Summary

Benchmarking is used to help improve organizational performance both from within using input from staff and customers as well as from outside by borrowing best practice from better perfroming organizations of similar scale and scope.
This solution offers a guideline for using benchmarking to improve healthcare strategic management in an organization using a fake/fictitious hospital A as an example.

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