Quality Management and Productivity: benefits of benchmarking
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Does you organization perform any benchmarking once the product or service has been launched?
If so what are the elements that are used in order to benchmark and what type of organizations does your company benchmark against?
Is the information that you obtain through benchmarking used within your organization to improve training in the operations and/or quality?
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Solution Summary
The solution is 150+ words investigate elements used in benchmarking.
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Yes, the organization where I work does utilize benchmarking after a service has been launched. In particular, this is done so that an appraisal can continue to be made on the effectiveness and customer response to the service. It is important to note that typically when a new service is ...
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