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Quality of Care: Assessments and Value

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1. Discuss the validity of the quote "What gets measured gets improved." Will a culture of incessant measurement and benchmarking help improve healthcare, or will it make stakeholders work to improve numbers without improving overall care?

2. Several processes in the healthcare organization do not provide value. Please discuss the processes in your organization (Kaiser Permanente) that are non-value added and how you would work with your key stakeholder to either eliminate or improve the non-value added processes.

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Solution Summary

This solution of 329 words discusses the quality of healthcare, looks at benchmark assessments and examines non-value added processes. References used are included.

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http://www.ahrq.gov/professionals/prevention-chronic-care/improve/system/pfhandbook/mod7.html

1. Discuss the validity of the quote "What gets measured gets improved." Will a culture of incessant can measurement and benchmarking help improve healthcare, or will it make stakeholders work to improve numbers without improving overall care?

The changing pay-for-performance model that is being implemented in healthcare organizations across America will improve healthcare because it is predicated upon steering healthcare towards improved performance and patient outcomes. This model of healthcare involves collecting and ...

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Stephen Washington, MS
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  • BS, Sam Houston State University, 1903 University Avenue, Huntsville, Tx 77340
  • MS, Prairie View A&M University
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