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Professional Communication in the Workplace: Using Email vs Email Attachments

* Imagine this situation and then respond: A co-worker needs to communicate some work-related bad news but has never done this before. This person knows that you are taking a course in professional communication and e-mails you asking for help. You need to respond quickly, and for various reasons, e-mail is the best way to respond. Would you send your co-worker instructions as a document attached to an e-mail message or simply provide the information in the text of an e-mail? Share some of the factors that would influence your approach.

* Almost everyone uses e-mail in the workplace but not everyone uses it effectively. What are some of the problems that you have noticed with e-mail in your workplace? To support your response, do a library database search for "e-mail in the workplace" or conduct an Internet research. Share with the class how the resource you found can help us understand effective e-mail uses.

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You would send it as an attachment so that your response doesn't accidentally get forwarded to someone you or the other person do not want to see the email. I would use the attachment because when you open it, you can decide whether or not the information is good advice. If ...

Solution Summary

The solution discusses professional communication in the workplace; using email vs. email attachments.