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Importance of Framing A Message in E-mail/ Neg. Social Media

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Please describe the importance of framing of a message and how important it is to e-mail communication in the workplace.

Also can you give an example of an incident concerning social media effecting business practice in a negative way?

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This solution describes the importance of framing of a message and its' importance in email communication in the workplace. It also gives an example of an incident concerning social media effecting business practice in a negative way. It includes links.

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It is important to frame a message in order to focus the attention of the reader on the message. How something is presented influences the reception the message receives. One can use metaphors, stories, traditions, slogans, or spin to frame a message. Framing is especially important in email communication within the workplace because email is sent without any background often, and is typically short and to the point. Many complain that email can be misinterpreted because it lacks the emotion of face to face conversation and may lack the thought and preparation of other forms of written communication. It is a mixture of oral and written communication, which can be informally written, often contains ellipses, and dramatically stunted communication.

To properly frame a message in an email you must tell the recipient what you ...

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Sally Baldwin, Ed.D
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  • BA, University of Southern California
  • MSS, United States Sports Academy
  • Ed.D, Boise State University
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