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Communication technologies

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Describe the characteristics of the following communication technologies:

Personal email
company wide email
phone call
teleconference
virtual meeting or web conference
face to face communication.

Discuss the pro's and cons of the above.

Discuss etiquette for managers and staff that need to be considered.

Each type of communication has its use. Sometimes it is easy and appropriate to have company wide emails. Sometimes it is better to use personal email, teleconference, video conference and it is up to the manager of the workplace to decipher which mode of communication is best and why.

I also discuss the pros and cons of each mode of communication, and where it is best and worst used.

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Solution Preview

Welcome to Brainmass. I believe I have some good food for thought to answer your questions.

personal email: pros: quick, handy, easy to write several directions and lessons. Cons: emails can be misunderstood because the tone of one's voice and the look of one's face is concealed and can be misunderstood.

company wide email: pros: good for passing on general information and fast, handy. cons: does not consider individual employee concerns, and hard to understand as much as a personal email.

phone call: pro: just as fast as an email but with the added advantage of tone of voice and the ability for the receiver of the call to address more immediately.
cons: body language not seen. the faces are not able to see each other and the expressions that can tell so much: anger, ...

Solution Summary

This solution covers the use of different technologies in the workplace. I examine and compare the uses of person and company wide email, video conferencing,phone calls, teleconference,virtual meeting or web conference and face to face communication and the best use for each
face to face communication.

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1. The business communications situation (including the business function being accomplished)
2. The way communication occurred in the pre-technology setting
3. The technology now being used
4. The advantages and disadvantages to the technology-aided communication approach

Technology application examples can range from situations as varied as using the telephone or walkie-talkie to talk to someone vs. talking in person to tweeting to advertise product enhancements.

A table is provided (four pages long) with applications in table and discussion in boxes next to application.

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