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Effective Communication: Media and Technology

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How are the principles of effective communication altered when media and technology are incorporated?
Describe a time when one was faced with helping someone who was resistant and difficult to work with?
What aspects of the effective communication processes could you have employed to support a positive outcome?

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This is a very good question. The principles of communication, including beginning in a friendly way, giving honest and sincere appreciation, becoming genuinely interested in others, making the other person feel important, praising the slightest improvement, and talking in terms of the other person's interests (Jeffrey) are greatly influenced by when media and technology are incorporated for the simple reason that media and technology are emotionless forms of communication. There is no way to hear the pitch of a person's speech or feel the warmth of his/her praise through an email. In fact, people have been accused of acting in inappropriate manners just because the person reading the correspondence on the other end got the wrong impression when just the opposite was true. Being an online instructor, I have had this happen to me countless times! I remember once working with a student correcting an essay, and I typed a sentence in all capital letters so that my student could tell what ...

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The following posting discusses the effects of media and technology in effective communication

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Effective Commincation Case Study Analysis

Select one of the following case studies:

The selected is The Katrina Kalamity, Ch. 13, which is attached in a PDF file.

-Write a case study analysis in which you evaluate the effectiveness of communication between an organization and its publics.

*Evaluate the effectiveness of the communication between the organization and its intended public(s) in the case study, including the following:

*Identify the different publics involved in the case study. Differentiate between the internal and external publics involved. What impact did the communications have on the intended public(s)? Could the message have been communicated more effectively? How?

*Identify the different PR communication tools and techniques that were used to inform, influence, and motivate the public(s) in the case. Evaluate the benefits and risks of using these tools. What other tools would you have used?

*If this crisis were to occur today, how would new technologies, such as the Internet, affect this case? Because of the recent globalization of markets, would the outcome of this case be different if the events occurred today?

-Format according to APA standards & provide all references used.


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