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Effective Communication: Media and Technology

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How are the principles of effective communication altered when media and technology are incorporated?
Describe a time when one was faced with helping someone who was resistant and difficult to work with?
What aspects of the effective communication processes could you have employed to support a positive outcome?

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This is a very good question. The principles of communication, including beginning in a friendly way, giving honest and sincere appreciation, becoming genuinely interested in others, making the other person feel important, praising the slightest improvement, and talking in terms of the other person's interests (Jeffrey) are greatly influenced by when media and technology are incorporated for the simple reason that media and technology are emotionless forms of communication. There is no way to hear the pitch of a person's speech or feel the warmth of his/her praise through an email. In fact, people have been accused of acting in inappropriate manners just because the person reading the correspondence on the other end got the wrong impression when just the opposite was true. Being an online instructor, I have had this happen to me countless times! I remember once working with a student correcting an essay, and I typed a sentence in all capital letters so that my student could tell what ...

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The following posting discusses the effects of media and technology in effective communication

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Reply to the following:

i. Identify and explain the advantages and disadvantages of the different ways of distributing project information.

Electronic communications are often useful when it is important to send information quickly to a large group of people. Face-to-face communications are important for developing relationships and trust with project stakeholders. One disadvantage is that meetings can be costly if participants have to be brought in from other states and/or countries.

Digital Communication because it gives you access to the mobile devices, computers and the internet. The advantage is that using the internet can be faster, easier to maintain records and cheaper. The disadvantage is unauthorized access and the loss of data.

Hard Copy Communication can be disadvantage is because of the storage that is requires to store all types of files that have lots of data.

ii. Explain, with two examples, how communication skills enable effective distribution of projects information.

Communication skills are essential whenever information needs to shared. A project meeting is a great way to get everyone together to communication and effectively distribute project information in project information distribution, communication skills come in handy during report writing and documentations. Project managers need have good knowledge of to do this for effective and fast communication. "For project managers, managing communication involves creating, distributing, storing, retrieving and disposing of project communication based on the communication management plan (Schwalbe, 2014)."

The majority of people and businesses use e-mail, instant messaging, Web sites, telephones, cell phones, texting, and all sorts of communications. One growing area is the Web, SharePoint portals. Storing information on the Web allows easy access by multiple users at the same time and cutting down on time spent sending e-mails all day.

iii. Explain, with two examples, how modification in organizational policies and procedures can improve distribution of project information.

"In an attempt to combat this, companies are now educating their people in cultural awareness, international business, and international team building" (Schwalbe, 2014, p. 422).

Allowing project team members to directly report to stakeholders will make information flow faster. It will also allow for more clear and reliable information as it is coming from the source.

Particularly within project structures changes can be reacted to rapidly and more effectively. If the project organization structure is tall, a change to this policy by implementing a staged open door policy can improve speed, ownership and effectiveness (Burley, K, 2014).

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