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Definition of Quality Conflicts

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Can the definition of quality by the consumer be in conflict with the clinical definition of quality? Why? Why not? Give examples.

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By example, this solution discusses if the definition of quality by the consumer can be in conflict with the clinical definition of quality, including why or why not.

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1. Can the definition of quality by the consumer be in conflict with the clinical definition of quality? Why? Why not? Give examples.

One definition of medical quality is the degree to which health care systems, services and supplies for individuals and populations increase the likelihood for positive health outcomes. (1)

Another way that Clinical Quality can be defined as the degree to which health services increase the likelihood of desired health outcomes and are consistent with current professional knowledge. (2)

Objective measures of outcome measures of quality include such things as number of medical errors (the fewer the number, the greater the quality), number of injuries (fewer the injuries, the greater the quality), number of total recoveries (greater the number, the greater the quality), etc. Safety quality measures include such things as number of falls (e.g. few the number of falls, the greater the quality), etc. Other types of clinical indicators of quality care also include data related to discharge which enables service providers to determine howsuccessful they have been, in maintaining clients, in the home setting. This measure couldalso be understood as preventing occurrences when clients are admitted to acute care facilities in an unplanned manner. (3) ...

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