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Workplace conflict in organizations

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Each answer should be 200-300 words ( I work at a motel as a desk clerk/Manager)
Discussion Board Questions:

I. In the workplace, what do you consider to be a conflict? What are your thoughts about conflict in the organization?

2. How often do conflicts arise in your workplace? How do you know they are serious conflicts?

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Solution Summary

The solution discusses workplace conflict. Workplace conflicts are examined in different organizations.

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I. In the workplace, what do you consider to be a conflict? What are your thoughts about conflict in the organization?

Conflict is a natural disagreement resulting from individuals or groups that differ in attitudes, beliefs, values or needs. It can also originate from past rivalries and personality differences. Other causes of conflict include trying to negotiate before the timing is right or before needed information is available.
Thus a conflict is a perception in mind of an individual or group of individuals that the other person or group is hindering the first party from achieving a goal. Thus there can be conflict between the Motel manager and his subordinate. They can be angry with each other, and perceive the other party as being at fault, and whose actions cause a business problem.

Deutsch (1973) has suggested five types of basic issues underlying conflicts:

Control over resources, preferences and nuisances, values, beliefs and the nature of relationship between parties. Thus internal characteristics of conflict include perception of the goal, perception of the other, view of the other's actions, definition of problem, communication, and internal group dynamics. These can be explained as follows:

? Perception of the goal becomes a problem when success becomes competitive, the focus is placed on the solution rather than attaining the goal.
? ...

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