Plese help with these questions
1. Thinking on these three concepts: preventing destructive conflict, positive approaches to conflict and the structure of conflict, what have we learned from it and how can we use them?
2. On the mapping the conflict at the Macro and Micro level why is it hard to understand it?
Please refer to the attached file for the response.
Robbins and Coulter (2005) define conflict as "perceived incompatible differences resulting in some form of interference or opposition". They noted further that if people in a group perceive that there are differences, then there is conflict.
Preventing destructive conflict
Preventing destructive conflict is consistent with the traditional view of conflict which argues that conflict must be avoided. To Robbins and Coulter (2005), destructive conflicts are also dysfunctional conflicts and prevent the group or the organization in achieving its goals and objectives.
Preventing destructive conflict may also be considered as proactive in nature. Before even the conflict arises, the management has prepared the team or the organization as a whole. This requires however that the management should be aware of some symptoms or signs of possible conflicts in the near future.
Positive approaches to conflict
This approach to conflict is in line with the human relations view of conflict which argues that, "conflict is a natural and inevitable outcome in any group and need not be negative but rather, has a potential ...
The expert examines interpersonal conflicts at the Macro and Micro levels.