Purchase Solution

Interpersonal Conflict at the Macro and Micro Level

Not what you're looking for?

Ask Custom Question

Plese help with these questions

1. Thinking on these three concepts: preventing destructive conflict, positive approaches to conflict and the structure of conflict, what have we learned from it and how can we use them?
(2 pages)

2. On the mapping the conflict at the Macro and Micro level why is it hard to understand it?
(1 page)

Purchase this Solution

Solution Summary

The expert examines interpersonal conflicts at the Macro and Micro levels.

Solution Preview

Please refer to the attached file for the response.


Robbins and Coulter (2005) define conflict as "perceived incompatible differences resulting in some form of interference or opposition". They noted further that if people in a group perceive that there are differences, then there is conflict.

Preventing destructive conflict

Preventing destructive conflict is consistent with the traditional view of conflict which argues that conflict must be avoided. To Robbins and Coulter (2005), destructive conflicts are also dysfunctional conflicts and prevent the group or the organization in achieving its goals and objectives.

Preventing destructive conflict may also be considered as proactive in nature. Before even the conflict arises, the management has prepared the team or the organization as a whole. This requires however that the management should be aware of some symptoms or signs of possible conflicts in the near future.

Positive approaches to conflict

This approach to conflict is in line with the human relations view of conflict which argues that, "conflict is a natural and inevitable outcome in any group and need not be negative but rather, has a potential ...

Solution provided by:
  • Bachelor of Science in Business Administration, University of the Philippines
  • Master in Business Administration, Saint Mary's University
  • Doctor of Philosophy in Education, University of the Philippines
  • Doctor in Business Adminstration (IP), Polytechnic University of the Philippines
Recent Feedback
  • "Excellent information thanks for the input"
  • "Thank you"
  • "Very thorough and informative. Thank you."
  • "Good response. Very detailed"
  • "This solution is excellent. Thank you"
Purchase this Solution

Free BrainMass Quizzes
Business Processes

This quiz is intended to help business students better understand business processes, including those related to manufacturing and marketing. The questions focus on terms used to describe business processes and marketing activities.

Organizational Behavior (OB)

The organizational behavior (OB) quiz will help you better understand organizational behavior through the lens of managers including workforce diversity.

Balance Sheet

The Fundamental Classified Balance Sheet. What to know to make it easy.


This Quiz is compiled of questions that pertain to IPOs (Initial Public Offerings)

Understanding the Accounting Equation

These 10 questions help a new student of accounting to understand the basic premise of accounting and how it is applied to the business world.