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Total Quality Process

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1) Why would implementing a quality process be more important today than ever before? (Discuss today's business environment).
2) What are the advantages and disadvantages in using a TQ process?

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1) The importance of implementing a quality process has gained much more importance in today's business world for two major reasons-

1) Increasing globalization which has significantly raised the competition among firms in all the industries, thereby forcing companies to win the race for market share by improving product/service quality and reducing their cost of production. Quality process comes as a handy tool to achieve this dual objective of raising ...

Solution Summary

Why implementing a total quality process is important is discussed in the solution.