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Project Planning and Management

1. As a project manager, you are asked to facilitate a lessons learned session as part of the project termination process. How would you facilitate this session, and what are some guidelines you would use? How would you incorporate and document the information gleaned from this session into future project plans and tools?

2. Imagine you are a team member on a project that has missed deadlines, has not produced the hoped-for technological results, and has been a source of problems between your team and the customer. You have just been informed that the project is being cancelled. In what ways is this good news? How would you view it as bad news?

3. Search the Internet for links to the Boston Tunnel, The Big Dig, the Channel Tunnel, The Chunnel, and London's Millennium Dome. In spite of their poor cost performance, why do you think these projects were supported to their conclusion? What would it take to kill a high-visibility project such as these?

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1. As a project manager, you are asked to facilitate a lessons learned session as part of the project termination process. How would you facilitate this session, and what are some guidelines you would use? How would you incorporate and document the information gleaned from this session into future project plans and tools?

The goals of a lessons learned session is find out what aspects of the project worked and which did not, which should be repeated and which should not, and to document these aspects to be used for future projects. The lessons learned allow mistakes to avoid being repeated and new ideas to be used again to promote successful project completion.

To facilitate this type of session, it is important to first have the right people in the room. The entire project team should be present, including those who worked on aspects of the project but were not part of the formal team. It is up to the project manager if the sponsor and/or the client are in the room as well however, it would be my recommendation to have a lessons learned session separately without the rest of the project team. This will allow the project manager to hear that things the client feels should be done differently without potentially offending project team members or receiving opposing views.

Once the right people are in the room, I would recommend setting aside about an hour for the session and first going over the ground rules of the session including aspects such as turning off cell phones and laptops, remembering to be critical of the project, not the ...

Solution Summary

Exploring project management and project planning regarding project termination processes, missed deadlines, communication and citing specfic examples such as the Boston Tunnel and Channel Tunnel. Over 980 words, 3 references.

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