What are the most significant gaps between management and staff?© BrainMass Inc. brainmass.com October 25, 2018, 5:39 am ad1c9bdddf
What are the most significant gaps between management and staff?
The major gap between the two groups is trust (Cuneo, 1998).
Aware of these gaps, Robin (2010) said that "There is an age-old gap between management and those managed. Employees often suspect management's motives and resent having authority imposed on them. Simultaneously, managers are only human. Some try to delegate authority still pretending to be in charge. Others resist change or get side-tracked by office politics and unintentionally take prisoners."
The study of Cuneo (1998) suggests the top three (3) recommendations to bridge this gap:
1. A two-way communication strategy should be developed to ensure information is passed both ways in a personable manner. Accordingly, the communication method should be person to person, if possible, and this should form part of the ...
This solution identifies the most significant gaps between management and staff and how to bridge them.
Management - Shoe store
A new client of a shoe store is planning to move to e-business format. The client is wondering if everything is ready. To evaluate the e-business capability of the shoe store, you will have to perform an assessment of the current state of a company and the process of determining gaps between the current and future state.
Evaluate how companies need to bridge the gap between the current state and the e-business state.
Using the 3 levels of the e-business architectural model, discuss how the store would use gap analysis to determine its needs regarding the development of e-business architecture and staffing requirements.