Purchase Solution

Boosting Employee Morale.

Not what you're looking for?

Ask Custom Question

Assume that you are a manager at a call center and your employees have to take the following survey about you at the end of the year. Stratagize a 12 month plan that helps you receive " yes " as the answers in all of these questions. Include activities or ideas that would help the manager address each question during the year.

Attachments
Purchase this Solution
Solution Summary

The expert examines boosting employee morale.

Solution Preview

Running Head: BOOSTING EMPLOYEE MORALE

Boosting Employee Morale

Introduction
Recently, development of human resource has become the focus of attention of planner policy makers and administrations. Development of human resource can be defined as the process of increasing the knowledge, skills and capacities of people. It is important not only for an enterprises but for a nations to develop its human resource. In this highly changing and competitive environment enhancement of employee morale is essential for the organization. At an organization, in order to develop employee morale, training and executive development are the main area (World Library and Information Congress: 71th IFLA General Conference and Council, 2005).
Employee survey in the organization is one of the main concepts of boosting employee morale. If a manager wants positive results in the survey and enhance the morale of employee, there should be an effective and strategic program. This strategic program should be developed for 12 months. The strategic program of the company should include following steps:
 Training and Executive Development program
 Leadership and Motivation Program
 Development of Employee Counseling
 Reward and Performance Appraisal Program
Training and Executive Development Program
Training can be defined as a process of increasing the knowledge and skills for doing a particular job. It is an organized procedure by which people learn knowledge and skills for a definite purpose. The purpose of training is basically to bridge the gap between job requirement and the present competences of an employee. Training is aimed at improving the behavior and performance of a person. It is never ending or continuous process. Training is closely related with education and development but needs to be differentiated from these terms (Olaniyan & Ojo, 2008).
Executive development is also a systematic procedure of learning and growth by which managerial personnel gain and apply knowledge, skills, attitudes and insights to manage the work in the organization effectively and efficiently. It is designed to improve ...

Purchase this Solution
Free BrainMass Quizzes
Organizational Behavior (OB)

The organizational behavior (OB) quiz will help you better understand organizational behavior through the lens of managers including workforce diversity.

IPOs

This Quiz is compiled of questions that pertain to IPOs (Initial Public Offerings)

Change and Resistance within Organizations

This quiz intended to help students understand change and resistance in organizations

Cost Concepts: Analyzing Costs in Managerial Accounting

This quiz gives students the opportunity to assess their knowledge of cost concepts used in managerial accounting such as opportunity costs, marginal costs, relevant costs and the benefits and relationships that derive from them.

Business Processes

This quiz is intended to help business students better understand business processes, including those related to manufacturing and marketing. The questions focus on terms used to describe business processes and marketing activities.

View More Free Quizzes
Related BrainMass Solutions

  • motivate performance

    In such a situation, proper communication at all levels to resolve the fear and apprehensions of the employees can prove to be a useful morale boosting and performance enhancing motivator.

  • Technology Personnel Motivation

    Employees should be sponsored to undertake educational courses and career enhancement programs to keep themselves abreast of latest technologies, thus boosting their own confidence and morale levels. 3) Proper working conditions/working atmosphere

  • Human Resources Assistance Plan and Aids

    HR assistance plan and aids are directly related to an accounting company's strategic plan in the sense that it helps the employees of an accounting firm to cope with stress and personal/ workplace problems, thereby boosting their morale and motivation

  • employee motivation

    Articulate on how the supervisor can help the employee. Please discuss employee motivation, employee satisfaction, retention and productivity in the health care organization.

  • Leaders Techniques to Boost Employees

    Good leaders are fundamental to boosting employees' morale, happiness and creating a happy workplace with minimal degree of employees' turnovers.

  • Human Resource Question - compensation methods

    Effective compensation strategies that use a compensation of attractive salaries, bonuses and incentives play a very critical role in motivating and boosting the morale levels of employees, thereby enhancing the productivity and performance levels of

  • Methods to improve employee behavior

    Proper communication result in wonders in boosting employee morale and improving his productivity. He feels more attached with the organization if he is involved in a better way in the decision making process.

  • Identifying Human Resource Concerns

    But all this efforts could result in negative impact on employee morale as well. Increased communication among employees at all levels: Proper communication result in wonders in boosting employee morale and improving his productivity.

  • types of intrinsic and/or extrinsic rewards

    Other intrinsic motivators could be providing him higher level work apart from the usual routine work which will be more challenging and morale boosting from him as well as provide him a sense of achievement.

View More Related Solutions