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    Leadership and managing change

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    General Project Deliverable Guidelines
    As a management consultant you make a living by providing management advice to senior level managers with regard to management problems that they are experiencing within their organization. Your role is to analyze the situation and then apply your experience, general business knowledge, and sound management principles and theories, to produce a report or other deliverable on the subject for the senior manager.

    Your recommendations are important, but equally important is your justification for those recommendations. The justification must convince the manager that your advice is worth the price he or she paid for it. The manager should feel confident that you have arrived at the correct conclusions and that your conclusions are well supported by good judgment and competent authority in the subject. Your goal is to produce results that will strengthen your reputation as a management consultant and encourage the manager to hire you in the future for other projects.

    Leadership Challenge: Selecting Team Members

    The leader of your client organization has observed a lack of flexibility and a slow decision-making process in many of the departments. He believes that he is not serving his customers well, and has decided to move to a team environment and to push many of the decisions to the lowest possible levels. In other words, he wants to create a team-based, empowered organization. Several of his best managers are resisting the idea strongly. They not only feel that many employees are not ready for the change, but they also believe that they personally could never change from a "command and control" style to allowing more participation (adapted from Nahavandi, 2003, p. 54).

    Your client has asked you to prepare a report in which you address the following questions:

    How should the leader deal with the situation?
    What arguments can he use to persuade his managers?
    What can he do to help his managers change their style?
    What are the implications of his actions and decisions?
    Use as many references as you can find, and remember to cite them using APA style.

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    Solution Preview

    How should the leader deal with the situation?

    The situation mentioned above is typical of organizations with traditional culture that leads to various kinds of organizational problems in today's modern, fast paced and dynamic business environment. Traditional organizations with rigid, inflexible and autocratic organizational structure are increasingly finding it difficult to survive in today's dynamic work environment. The concept of centralized decision making and power and autocratic management style seems to be failing in today's circumstances.

    Therefore, the leader should deal with the above mentioned situation by completely transforming the corporate culture of the organization. Such transformation towards a more team based, empowered and flexible organization structure will require complete change in the management style from a pure autocratic style to a participative one. The leader will need create an organization structure that fosters greater employee participation, greater decision making authority and increased authority, responsibility and opportunities to employees at all levels. The traditional centralized decision making style should pave way to decentralized decision making system, backed up by appropriate authority and responsibility. Increased participation among the employees should be secured via tools such as brainstorming, effective two way communication, rewards and incentives for innovation and creativity, greater attention to employee suggestions and views, etc.

    All these factors will greatly empower the employees and will pave the way for a more motivated employee base and empowered work culture. These strategies will instill greater confidence among the employees and will allow them to exploit their full potential, thereby enhancing their productivity and performance and leading to enhancement in overall quality and customer satisfaction. The decentralized decision making system and increased authority will speed up decision making and will rule out unnecessary delays in decision making.

    Leader will need to use transformational or charismatic leadership style to transform the managers and the ...

    Solution Summary

    Leadership and managing change