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Kotter's First Four Steps

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In our text "Our Iceberg Is Melting," Kotter provides a story-based scenario of a situation needing a change intervention. Create a presentation about how Kotter's first four steps were applied in the story and then reflect on an organizational change effort that you are familiar with from the past (failed, successful, or somewhere in between) using Kotter's first four steps to diagnose the strengths and weaknesses of the change effort.

Make sure to include what was done well, what was done poorly, and what was lacking in the change effort.

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Solution Summary

Kotter's first four steps and "Our Iceberg is Melting" are discussed in a structured manner in this response. The related references are also provided.

Solution provided by:
Hatim Baxamusa, MBA
Education
  • BSc , University of Calcutta
  • MBA, Eastern Institute for Integrated Learning in Management
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