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Human Resource

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1. 'What's happened to Bob?' was the question asked Jack Otto, production supervisor, by one of his manufacturing workers, Clyde Fisher. Jack had been wondering the same thing for several weeks about Bob Hill, another of his welders.

Jack Otto is a 54-year-old production supervisor who has been with Store Fixture Manufacturing Co. SFM for 20 years. He is well liked and respected by his peers and subordinates and is very competent at the technical aspects of his supervisory job.

Bob Hill, 40 years old, has been a generally competent and productive welder at SFM for ten years. Bob has been popular with his co-workers. Although he periodically 'blows up' at them, he always apologizes afterwards. His absenteeism rate has been higher than average for the last several years, with most absenteeism on Mondays. Also, it is not uncommon for Bob to be 10-15 minutes late at least once a week. But, because of a shortage of experienced welders and because Bob often cuts his lunch hour short to make up his tardiness time, Jack and other managers at SFM have decided to live with Bob's attendance problems as long as they don't become extensive.

It is not uncommon for many company employees to stop for a beer after work. Clyde told Jack that Bob has been staying at the neighborhood bar for several hours after work most nights. Clyde also said he had heard rumors that Bob Hill was having personal problems at home.

Jack doesn't like to pry into the lives of his workers, but he knows that he can't ignore the situation much longer, especially with the others beginning to talk about Bob's problem.

Questions: What actions, if any, should Jack Otto take? Identify some ways that the company and Jack have contributed to the existing problem with Bob.

2. The importance of security to protect proprietary or sensitive information drives companies to establish elaborate practices (at COMSUBLANT, a retina scanner "guarded" the entrance to the Admiral's staff area). The attached article describes implantation of an RFID chip under the skin of employees, a new way to let only authorized personnel into controlled spaces. Are there other issues raised by this type of technology? If CityWatcher.com requires the implant as a condition of employment, what ramifications might develop?

3. The attached article from Business Week gives the story of Sharon Spangler who lost her job at a Chrysler plant when she was accused of murdering her husband. There are many policy implications in the story. What do you think should be the result of her current suit? How well do you think Daimler-Chrylser's policies supported their HR action?

4. Check out the attached short article from The Wall Street Journal's Career Journal. HR is the basic advisor for all employee benefits. Those of you in the military you might recall very strict documentation requirements for items like SGLI elections and other benefits. HR has to make sure the company gives the straight scoop to its departing employees, and documentation will prevent liability for inadequate advising.Should HR be able to force departing employees to make a specific choice about retirement options?

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Human Resource

1. 'What's happened to Bob?' was the question asked Jack Otto, production supervisor, by one of his manufacturing workers, Clyde Fisher. Jack had been wondering the same thing for several weeks about Bob Hill, another of his welders.

Jack Otto is a 54-year-old production supervisor who has been with Store Fixture Manufacturing Co. SFM for 20 years. He is well liked and respected by his peers and subordinates and is very competent at the technical aspects of his supervisory job.

Bob Hill, 40 years old, has been a generally competent and productive welder at SFM for ten years. Bob has been popular with his co-workers. Although he periodically 'blows up' at them, he always apologizes afterwards. His absenteeism rate has been higher than average for the last several years, with most absenteeism on Mondays. Also, it is not uncommon for Bob to be 10-15 minutes late at least once a week. But, because of a shortage of experienced welders and because Bob often cuts his lunch hour short to make up his tardiness time, Jack and other managers at SFM have decided to live with Bob's attendance problems as long as they don't become extensive.

It is not uncommon for many company employees to stop for a beer after work. Clyde told Jack that Bob has been staying at the neighborhood bar for several hours after work most nights. Clyde also said he had heard rumors that Bob Hill was having personal problems at home.

Jack doesn't like to pry into the lives of his workers, but he knows that he can't ignore the situation much longer, especially with the others beginning to talk about Bob's problem.

Questions: What actions, if any, should Jack Otto take? Identify some ways that the company and Jack have contributed to the existing problem with Bob.

Jack Otto should wait till the next time Bob is absent. After he returns from his absence, Jack should call him to his office and confront him with the evidence that his rate of absenteeism is higher than the average and ask him the reasons for it. Jack should also point out that Bob has ...

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